Click the Scan options link and select a Full scan or Microsoft Defender Offline scan and click the Scan now button. If it doesn’t detect anything, you may want to do a deeper scan.When the Windows Security app launches, select Virus & threat protection from the left and click the Quick scan button.
If you find a device with an error, update the device driver by having Windows look for it automatically, or check the device manufacturer’s site and manually install it.
The hardware drivers on your system could be out of date. Note: If you manually installed RAM in your PC, double-check to see if it’s seated correctly. If you’re looking for a third-party utility, take a look at Memtest86+ to test for bad RAM.
If there isn’t an OEM update app, check the manufacturer’s support site to download system updates. Find the OEM update app (if it has one) and check for system and hardware updates. It’s also important to check for updates from your PC’s manufacturer. You can manually check for Windows 11 Updates by opening Start > Settings > Windows Update and clicking the Check for updates button. If your system is crashing, Microsoft may have an update with a bug fix that will alleviate the problem. If there’s instability within Windows and it crashes before getting to the sign-in screen, boot Windows 11 into Safe Mode instead. If you’re still having issues, attempt a Clean Boot which loads only minimal startup apps and drivers. Plug one external device back in at a time to narrow down the troublesome peripheral. You can try these basic troubleshooting steps to resolve the issue before diving in deeper.įirst, try to do a complete shutdown of Windows 11, unhook any external devices, and turn your PC on again to see if it crashes. Basic Troubleshooting Fixes When Windows 11 Keeps Crashing Knowing where to start troubleshooting can be a chore, but we’ve put together some steps you can take to fix a crashing Windows 11 PC below. It could be a hardware issue, outdated driver, bug within Windows, malware, or any number of undiagnosed problems. In case you’re affected, you might receive an error in Event Log in Windows Logs & Applications with exception code 0xc0000094.There can be several reasons why Windows 11 keeps crashing. This only affects a small number of apps, but we don’t have a list of apps said to be experiencing problems after the update. Microsoft has confirmed that it’s aware of an issue in KB5013942 where certain apps that rely on GPU might close unexpectedly or experience intermittent issues.
List of known issues in Windows 10 KB5013942 There are various posts across our own comments section and social media sites that Event Viewer and app crashes are a growing issue. Everything worked fine before this update”. Right after Boot when all the background Services launch. For me, my Fijitsu scanner software ScanSnap now errors out with mscoree.dll missing,” another user highlighted issues with Event Viewer and app crashes on Windows 10.Ĭomments on the Windows update issues are also available on the Feedback Hub, with one user stating “this update apparently causes some incompatibility with a driver on my system as I get constant machine check exceptions after installing it.
“Aside from Event Viewer no longer opening, it looks like this patch removes files (or makes them unusable) related to.